Privacy policy

Last updated: September 27, 2025

At Falcon Spain International, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase of dental forceps and related instruments.

1. Information We Collect

We may collect the following information when you use our store:

  • Personal details (name, email address, phone number, billing and shipping address).

  • Payment details (processed securely via trusted payment gateways – we do not store your card details).

  • Account information if you create an account on our website.

  • Order history and communication records with our support team.

  • Technical data such as IP address, browser type, and browsing behavior on our site.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, inquiries, or support requests.

  • Improve our website, products, and customer service.

  • Send order updates, promotional offers, or newsletters (only if you consent).

  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or trade your personal data. However, we may share your information with:

  • Trusted service providers (e.g., payment processors, shipping companies).

  • Legal authorities when required by law.

  • Analytics and marketing tools (such as Google Analytics) to help us improve our services.

4. Cookies and Tracking

Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are encrypted and processed securely by third-party providers.

6. Your Rights

Depending on your location, you may have rights to:

  • Access and request a copy of your personal data.

  • Request corrections or updates to your information.

  • Request deletion of your personal data (subject to legal requirements).

  • Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to read their policies.

8. Children’s Privacy

Our website is intended for adults. We do not knowingly collect information from children under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: falconsurgical39@gmail.com
📞 Phone: +92 321 6565653
🏢 Address: 80 Hawthorne Road, Bootle, L20 9JX, United Kingdom